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Planning Workflow Policy Groups

Before you create your Workflow policies, you need to create workflow policy groups. Each Workflow Policy Agent is assigned one workflow policy group. If you are going to run only one Workflow Policy Monitor Agent and one Workflow Policy Action Agent, assign all your policies to one policy group.

The reasons to use multiple Workflow Policy Agents are:

  • To shorten the time between when the policy event is triggered and when Workflow Policies notices the event
  • To spread the workload across multiple application servers
  • To adjust the polling interval so that polling for noncritical policies does not prevent efficient processing of critical policies

Policies with similar time intervals are generally grouped together. By creating groups of policies with similar time intervals, you can assign the workflow policy group a Workflow Policy Agent with a polling rate that matches the needs of the workflow policies—creating a more efficient use of your resources.

Creating workflow policy groups and using multiple Workflow Policy Agents are part of tuning your system to create the highest performance and can be done as you monitor your system's performance.

Siebel Business Process Designer Administration Guide