Siebel Communications Server Administration Guide > Configuring User Interface Elements > Configuring Recipients for Send Commands >

Configuring Non-Joined Generic Recipients

To configure non-joined generic recipients for a business component, specify values for the business component user properties listed below. For Contact, Employee, and certain other business components, default values are provided.

• Recipient Email Address Field. The business component field from which email address data will be obtained for the Send Email command.

  For example, in the Contact business component, your application may use the Email Address field for email address data. In this case, Recipient Email Address Field should specify the Email Address field. (This field is specified by default.)

• Recipient Fax Address Field. The business component field from which fax address data will be obtained for the Send Fax command.

  For example, in the Contact business component, your application may use the Fax Phone # field for fax address data. However, Recipient Fax Address Field should specify the Fax Address field (this field is specified by default). Fax Address is a calculated field that prepares fax addressing data obtained from the Fax Phone # field for use with your fax server.

  The formatting for fax-related fields depends on your fax server requirements. By default, the calculated field value for the Fax Address field contains fax formatting that applies to Captaris RightFax. All such field values must be modified as appropriate for your specific fax integration.

  For example, for RightFax, the calculated field value should specify the email account that is monitored by RightFax. For more information, see Integrating with Fax Systems and Configuring Fax Integration Elements in Siebel Tools.

Additional Requirement for Non-Joined Generic Recipients

When you configure non-joined generic recipients, the business component must belong to the Messaging Recipient business object. (The Contact and Employee business components already belong to this business object.)