Siebel Communications Server Administration Guide > Communications Operations for End Users > Using Communications Menu Commands >

Menu Commands for Displaying Error Messages

Agents can choose the following menu commands in order to redisplay messages, such as error messages, that had previously appeared in the area to the right of the application-level menus. These commands may be helpful for troubleshooting purposes. These commands are available through the communications configurations provided by Siebel Systems.

To display the previous message

• Choose Tools > Communications > Toolbar > Previous Message.

  The previous message appears, from the stack of messages that had appeared since the time the agent logged on.

To display the next message

• Choose Tools > Communications > Toolbar > Next Message.

  The next message appears, assuming the agent previously invoked the Previous Message command.