Siebel Communications Server Administration Guide > Configuring Communications Templates > Fields for Templates >

Templates List

The following options are specified in the Templates list:

• Name (required). Specify a unique name for the template.
• Channel Type (required). Select from a picklist the type of communication channel for the template. Predefined options include Email, Fax, Pager, and Wireless Message.

  For templates to be used with outbound communication requests, the channel type can help determine how to deliver a template, such as for wireless messages.

  The Default Preference setting you can specify when creating requests (for use with the Only Send Preference check box) would generally correspond to the Channel Type setting for the included templates.

  For the Send commands and for email replies in Siebel Email Response, the channel type also determines whether the template will appear in the Body drop-down list in the context of use. For more information, see Template Visibility and Access.

• Language (required). Specify the language for the template. Templates listed for use are filtered based on this setting. The field value defaults to the current language in effect for the user's session.

  For more information, see Template Visibility and Access and Preference Settings for Outbound Communications.

• Locale (required). Specify the locale for the template. Templates listed for use are filtered based on this setting. The field value defaults to the current locale in effect for the user's session.

  For more information, see Template Visibility and Access and Preference Settings for Outbound Communications.

• Description. Enter a brief description of the template.