Siebel Communications Server Administration Guide > Upgrading from Version 6.x >

Upgrading Siebel CTI from Version 6.x (and Earlier)


This section describes issues in upgrading implementations of Siebel CTI, version 6.x (and earlier). Upgrade issues for Siebel CTI include:

  • CTI drivers
  • CTI/communications configurations
  • Scripting and business service methods
  • Siebel CTI Connect
  • Inbound call routing
Siebel Communications Server Administration Guide