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Changing Company Address or Name Information

In the event that users are allowed to change company-wide address and name information, they can update the appropriate information in the Service screen. Once captured in Siebel Finance, this information can be used to update existing host systems. For more information about updating company information, see Companies.

In the event that users are not allowed to change company-wide address and name information, they can use the Company Address Maintenance view and the Company Name Information Change view to send service requests to administrators responsible for updating the information.

To submit a service request to change a company's name or address

1. Navigate to the Service screen > Service Request List view.
2. In the Service Requests list, add a record and drill down on the SR #.
3. In the Service Request form, complete the necessary fields.
4. Then:
   • Click the Company Name Information Change view tab to update the company name.
   • Click the Company Address Maintenance view tab to update the company address.