Global Deployment Guide > Planning Global Deployments >

Planning Your Global Deployment

As you begin to evaluate your global deployment needs, start with the following steps:

1. Determine what your base application language will be. This book assumes a base application of American English (ENU).
2. Consider available industry-specific products and the operating system you use.
3. Determine what needs to be localized. For example:
   • Menus
   • Picklists
   • Lists of Values
   • View names
   • Strings in applets
   • Reports
   • Correspondence templates
   • Communications templates (for example, for Siebel eMail Response, Send Email, or Send Fax)
   • Forecasts
   • Personalization rules
   • Workflow policies
   • Assignment rules
   • Currency
   • Online Help
   • Reference data (for example, product and catalog data)
   • Sorting
4. Perform a gap analysis to determine functionality that needs to be improved or turned off.

   You may find that you need to perform additional steps to enable multilingual support. For example, you might want to enable multilingual Lists of Values to support multilingual picklists. In this case, evaluate your Siebel eBusiness Applications' performance for columns used in search specifications.

5. Configure your application based on your company's business requirements.
6. Deploy the application to a global user base by doing the following:
   • Install the necessary Siebel server, Siebel Gateway, Web Server Extensions, and language packs. This will install the language-specific repository (SRF) files, DLLs, and configuration files (CFG).

     NOTE:  Verify that the NLS_LANG parameter on the Siebel Tools Client is set to AMERICAN_AMERICA.UTF8.

   • Install the necessary database language packs. This will write the language-specific seed data into the database.

     For more information, see the Siebel Server Installation Guide for the operating system you are using.

   • Deploy the Siebel Mobile Web Client in the local language, by installing the necessary language packs. This will install the language-specific executables, SRF files, DLLs, and configuration files.

     See Siebel Web Client Administration Guide and Siebel Anywhere Administration Guide for more information.

   • Perform application administration in the language of the database. For example, in Switzerland a database could be installed as German, so all application administration seed data is in German.

     NOTE:  Consider that many tasks for multilingual deployments are more complex and time consuming than they would be in a single-language deployment. This includes tasks such as installing applications, administering data in multiple languages (MLOV and reference data), and training users.