Siebel Sales Handheld Guide > Application Administration >

Acting Upon Synchronization Errors in Siebel Handheld


Upon reviewing a synchronization error, you can act upon it by performing one of three different actions.

To act upon handheld sync transaction errors

  1. From the application-level menu, select Navigate > Site Map > Administration-Mobile > Conflict Administration.

    The Transactions list appears. The transaction buttons are described in the following table:

    Action
    Result

    Reapply

    Reapplies the selected transaction with values listed in the view (or Field Value view).

    Export

    Exports the content of the transaction into a text file.

    Ignore

    Accepts the current status and does not act upon the error.

  2. Click either Reapply, Export, or Ignore depending on your needs.
Siebel Sales Handheld Guide