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Overview of Siebel Handheld Administration Screens

You Administer Siebel Handheld from a number of administration screens. You access the administration screens from the Site Map on the Siebel Mobile Web Client, and you access the Siebel server from the Siebel Connected Web Client.

The chapter is designed to show you how to administer Siebel Handheld. Key tasks are outlined that you can perform using the Mobile Administration screens. Your organization may follow a different task sequence according to its business requirements.

Following is a list of Administration screens you use when administering your handheld applications. You access these through either the Siebel Mobile Web Client, or through a direct server synchronization.

• Application Administration: This screen lists all the handheld applications available within your enterprise. From this view you can create new application settings and administer settings that have already been created. The following views are used by the synchronization engine to extract application definition and user data.
  • Business Component Filters: This view contains the synchronization filter settings for business components. If you wish to make other business components visible to your users, you change filter settings in this view.
  • Business Object Filters: This view is where you define data which is downloaded to the Handheld client upon synchronization.
  • Settings: This view allows you to define parameter settings for your application.
• Barcode Administration: This screen allows you to create new barcode definitions for your handheld applications.
• Barcode Enabling: This screen allows you to set which views in the Siebel Handheld application are enabled for barcode scanning.
• Conflict Administration: This screen allows you access to all data conflict information created by handheld users who synchronize directly to the server. You can take action on particular conflicts and review audit trail information of all conflicts.
  • Audit Trail: This view, when enabled, allow you to obtain information about action taken on a particular data conflict.
  • Business Component Detail: This setting allows you to see business component information associated with a particular data conflict.
  • Error Details: This view allows you to get detailed information about specific data conflicts. You are also able to take particular action about any given conflict.
  • Field Value: This view shows the details of a conflict. This provides a more detailed view than the Error Details view.
• Server Component Administration: This screen allows you to manage server-level settings for synchronization components. These settings are used by the synchronization engine to extract application definition and user data.
• Session Administration: This screen contains a detailed information about user synchronization sessions. Use this view to monitor and investigate handheld user synchronization activities.
• User Administration: This screen allows you to manage user-specific settings, such as business object and business components filters, that filter the data that display to the user. The data sets contained in these user screens are used by the synchronization engine to extract application definitions and user data. The Siebel Handheld application is populated by these data when the user performs synchronization.
  • User Business Component Filters: This setting contains user-specific sync filter directives for business components.
  • User Business Object Filters: These settings contain user-specific queries for business objects. In this setting, you define a data set that is downloaded, at the time of sync, to the Handheld client.
  • User Settings: This setting allows you to control user-specific settings which override component and application settings.