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Siebel Sales Handheld Guide > Deployment of Siebel Handheld > Distributing Siebel Handheld Application Patches > Downloading Patches to the Handheld DevicePatches are downloaded as part of the synchronization process. Once the patch is staged, the patch is downloaded the next time the end user synchronizes the handheld with Siebel server. The end user synchronizes as he normally would using Direct Server Sync or Companion Sync. First, any transactions are uploaded from the handheld device. Then:
After a successful patch installation, Siebel Handheld Sync will launch automatically and continue the extraction. If the patch files are not successfully downloaded, the end user is prompted to restart the patch process. The end user must locate and launch patchagent.exe manually. Then, once the patch is successfully installed, the end user is prompted to complete the synchronization. |
Siebel Sales Handheld Guide |