Siebel Sales Handheld Guide > Synchronization Conflict Handling and Recovery with Handheld >

Preventing Synchronization Transaction Conflicts with Siebel Handheld

When multiple end users synchronize with a remote database, transaction conflicts may occur which can result in data loss. The Extended Pick and Extended Insert functionality minimizes synchronization conflicts. If transaction conflicts are unavoidable, then Siebel Handheld Journaling captures the transaction information so that the data can be recovered. The combination of Extended Pick, Extended Insert, and journaling eliminates the potential for data loss.

There are two features that minimize synchronization transaction conflicts.

  • Extended Pick processing
  • Extended Insert processing

The next several sections describe these features in detail.

Siebel Sales Handheld Guide