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Specifying the Best Time to Call (End User)

A contact can have more than one address. Using the Addresses view, end users can enter the best times to call on a contact based on a selected address. Entering information in this view automatically populates other views such as the PreCall view.

For more information about:

• Creating addresses, see the addresses field description in Creating a Contact (End User)
• Using the PreCall view, see Viewing Pre-Call Information (End User)

To specify the best time to call on a contact

1. Navigate to the Contacts screen > Contacts List.
2. In the Contacts list, select a contact and drill down on the Last Name.
3. Click the Addresses view tab.
4. In the Addresses list, select an address.
5. In the Best Times list, create a new record and complete the necessary fields.