Siebel Life Sciences Guide > Setting Up and Making Subject Activity Payments >

Scenario for Payments

This scenario is an example process performed by the financial administrator for your company. Your company may follow a different process according to its business requirements.

Based on the input from the clinical contract or grant negotiations group, the financial administrator sets up the standard payment amounts for procedures and tasks that the site performs. A major pain-point for clinical organizations is managing investigator payments. Often investigators are paid for activities that they have not carried out, or for activities that they have carried out but that are not to the satisfaction of the sponsor. By specifying a withholding amount and a withholding percentage, it is possible to withhold payments from an investigator to make sure that all activities are carried out. This will guarantee that investigators are motivated to carry out all activities so that they get paid in full.

The CRAs set up the payment exceptions for sites where different payments have been negotiated for subject activities. (In some organizations, this task is done by study manager instead of the CRA.)

As the sites carry out the procedures, the financial administrator verifies successful completion of the procedures and tasks and generates payments for these activities. A payment (minus the withholding amount or percentage) is generated when an activity is completed. If all activities for a site are completed, then the investigator will be paid the full amount for all activities including the amount or percentage withheld.

Occasionally, the sponsor or CRO (clinical research organization) needs to make an additional payment to a site, a payment which is not directly associated with subject activities. These are ad hoc payments, for example, reimbursement for an unscheduled visit.

NOTE:  As the clinical trial progresses, the sites carry out the subject activities for which they are paid. Typically, site personnel at the sites enter completed dates for subject activities using the Site Portal application. For more information about Siebel Site Portal, see Siebel Life Sciences Portals Guide.