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Setting up the Marketing File System for Mixed Environments

For segmentation and list generation, access to the Marketing File System is shared between the Siebel Server and the Analytics Web Server. If the Siebel Server and Analytics Web Server are installed on a combination of UNIX and MS Windows operating systems (heterogeneous environment), the Marketing File System must be configured for sharing across environments.

Enable File Sharing in Mixed Environments

Analytics Web Server must have visibility and write permissions to the Marketing File System. In a mixed (heterogeneous) environment, you may have to run a third-party application such as Samba to access the Marketing File System across different platforms.

Analytics Web Server uses the MarketingFileSystem parameter to identify the Marketing File System. This parameter on the Analytics Web Server points to the same path as the Marketing File System parameter on the Marketing Object Manager. However, the path syntax should correspond to the platform on which Analytics Web Server is running.

For example, you might have the following configuration:

• Siebel Server and the Marketing File System run on UNIX. The Marketing File System might be located at /export/home/filesystem on the Siebel Server (sdcn1125s031).
• The Analytics Web Server might be running on MS Windows.

You could export this file system path to be visible on MS Windows by running a third-party application such as Samba on the UNIX machine. In this example, the parameters would be set as shown in the following list:

• The Marketing File System parameter on the Siebel Server could be set to /export/home/filesystem.
• The MarketingFileSystem configuration parameter on the Analytics Web Server should be set to \\sdcn1125s031\export\home\filesystem.