Siebel Partner Relationship Management Administration Guide Addendum for Industry Applications > Siebel Healthcare Provider Portal >

Overview of Differences from Siebel PRM

This document covers only features of Siebel Healthcare Provider Portal that are different from the features of Siebel PRM. It is meant to be used as a supplement to the documentation for Siebel PRM, which is in Siebel Partner Relationship Management Administration Guide.

Differences that apply to the entire book are:

• Terminology. There is a difference in terminology for Siebel Healthcare Provider Portal:
  • Siebel Partner Relationship Management Administration Guide uses the terms brand owner and partner. For the Healthcare Provider Portal, brand owner refers to the health insurance carrier, and partner refers to the healthcare provider.
• Cross-references. Siebel Partner Relationship Management Administration Guide often refers the reader to Applications Administration Guide, Siebel Call Center User Guide, and Siebel Sales User Guide for more information. For Siebel Healthcare Provider Portal, in addition to these books, the reader should see Siebel eHealthcare Guide.

The differences in terminology and cross-references described above apply to the entire Siebel Partner Relationship Management Administration Guide.

The rest of this chapter details differences that apply to specific chapters of Siebel Partner Relationship Management Administration Guide.