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See also Hyperlinking Salutation Messages.
The salutation applet is a specialized applet that uses search specifications, defined in the inclusion expressions of rules, as message text displayed to the user. The salutation applet allows business managers to write customized messages using free-form HTML.
Siebel applications use the salutation applet to display information about the user or the session. You can set the parameters of this applet to display a variety of information taken from the user's profile or actions performed during the session.
This applet can greet the user by name, indicate how long it has been since the user last visited the site, list service request update notifications, and present the user with information about specific products or services that match known interests or previous behavior.
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