Security Guide for Siebel eBusiness Applications > Changing or Adding Passwords > Changing Default Passwords >

Changing System Administrator Passwords on Microsoft Windows

The Siebel Database Server installation script creates a Siebel administrator account that you can use to perform administrative tasks. The default user ID and password for this account are SADMIN and SADMIN (case-sensitive). You should change the password for this account.

You may also need to change the password for the Siebel service owner account, which is the Windows user that starts the Siebel Server system service.

Separate procedures are provided for changing the password for the Siebel service owner account and for changing the password for the Siebel administrator database account.

NOTE:  Do not use ' or " (single or double quotation marks) as part of a password. Because quotation marks are used as special characters in some contexts, using them within a password may cause the password to be truncated. For example, the password abcde"f may be truncated to abcde.

For more information about setting up these accounts for initial use, see the Siebel Installation Guide for the operating system you are using.

Changing Password for Siebel Service Owner Account

Use the procedure below to modify the password for the Siebel service owner, which is the Windows user that starts the Siebel Server system service.

To change the password for the Siebel service owner account

1. Change the Windows domain login password for the Siebel service owner account, which is the user that starts the Siebel Server system service.

   For more information on changing domain passwords, refer to your Windows documentation.

2. Change the password for the Siebel Server system service.
   1. Choose Start > Programs > Administrative Tools > Services.
   2. Right-click on the Siebel Server System Service, and select Properties.
   3. In the Properties dialog box for this service, click the Log On tab.
   4. Enter the password in the Password and Confirm Password fields, and click OK.

      NOTE:  The password specified here must correspond to the Windows domain login password you modified in Step 1.

3. Stop and restart the Siebel Server system service.

   For details, see Siebel System Administration Guide.

Changing Password for Siebel Administrator Database Account

Use the procedure below to modify the password for the Siebel administrator database account. You must also change the corresponding password parameter for the Siebel Enterprise.

To change the password for the Siebel administrator database account

1. Change the Siebel administrator's password for the Enterprise, using Siebel Server Manager.
   1. Log into a Siebel employee application, such as Siebel Call Center.
   2. From the application-level menu, choose Navigate > Site Map > Administration - Server Configuration > Enterprises.
   3. Click the Parameters tab.
   4. In the Enterprise Parameters list, select the Password parameter.
   5. In the Value field, enter the new password, then commit the record.
2. Log out of the Siebel application (all users must log out).
3. Change the Siebel administrator's password in the database.

   For more information, refer to your RDBMS documentation on changing passwords.

4. Stop and restart the Siebel Server system service.

   For details, see Siebel System Administration Guide.