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Siebel SmartScript Administration Guide > Extending Scripts with Siebel VB and Siebel eScript > Other Preprogrammed SmartScript Question Methods > WasAnsweredWasAnswered returns a Boolean value indicating whether the question was answered. SyntaxReturnsTRUE if the user answered the question; FALSE if not. UsageWasAnswered returns TRUE if the user answered this question or accepted a default answer and FALSE otherwise. The exceptions to this are Information questions and questions with an answer type of Boolean with no default answer; these questions will return TRUE even if the agent merely passes through them. |
Siebel SmartScript Administration Guide |