Siebel SmartScript Administration Guide > Overview > Benefits of SmartScripts >
To use SmartScript effectively, you should fulfill the following prerequisites:
- Familiarity with Siebel user interface standards.
- If you want to deploy SmartScript within a multilingual call center, you need translations for all script elements in each language in which the script will be run.
- If you want to deploy graphically customized SmartScripts, such as SmartScripts that are graphically integrated with existing Web sites, you need HTML editing and Web site design experience.