Siebel Store-and-Forward Messaging Guide > Administration of Siebel Store-and-Forward Messaging > Process of Administering Applications with Siebel Store-and-Forward Messaging >

Administering Handheld Devices for Store-and-Forward Messaging

When a Siebel Handheld application with Store-and-Forward Messaging enabled is launched the first time, the handheld device sends a registration message to register itself on the Siebel server. When the Siebel Handheld application is started the first time, make sure that the device has a wired or wireless network connection with the queue manager and the Siebel server. After the handheld device is registered, the mobile user and device information are populated. You can review the mobile user and device information from the Administration—Store-and-Forward > User List view.

To examine information about a registered handheld device

1. Choose Navigate > Site Map > Administration Store-and-Forward > User List.
2. In the Persons list, highlight a user, then click the Device Administration view tab.
3. Review the information.

   The following table defines the fields in the Device Administration view.