Siebel Store-and-Forward Messaging Guide > Installation and Configuration of Siebel Store-and-Forward Messaging > Process of Installing and Configuring Handheld Applications >

Synchronizing and Registering the Handheld Application for Store-and-Forward Messaging

If you use ActiveSync to connect your device to the Siebel Server to perform handheld synchronization, after the synchronization is completed, it is recommended that you turn off the device and turn the device back on to set up a new ActiveSync session which performs the initial registration/initialization step.

For information on handheld synchronization, see the Siebel Handheld Administration Guide for the Siebel Handheld application you are using.

After handheld synchronization, launch the Siebel Handheld application. The Siebel Handheld application registers itself with the Siebel Server through Store-and-Forward Messaging. The registration requires that the Siebel Handheld application performs a successful initialization step (INIT) with the Siebel Server Handheld Sync component.