Siebel Email Response Administration Guide > Planning a Siebel Email Response Deployment >

Using the Siebel Email Response Tools and Resources

This chapter provides tools and resources to help you implement Siebel Email Response. Setting up Siebel Email Response for your business will be easier if you:

• Use the planning tools provided.
• Follow recommendations, unless your business needs dictate otherwise.

This section provides instructions for business analysis and setup planning. Use information gathered during the business analysis and setup planning processes to set up Siebel Email Response after installation.

Instructions in each section tell you what needs to be done and why it needs to be done, and provide suggestions for obtaining answers and more information. Your answers will consist of data you will use to set up Siebel Email Response.

• Business Analysis Planning. This section helps you analyze your business needs by gathering business information before you set up Siebel Email Response.
• Setup Planning. This section helps you gather additional system information you need to set up Siebel Email Response.