Siebel eSales Administration Guide Addendum for Industry Applications > Introduction >
Features Summary
Siebel eSales for Siebel Industry Applications allows business-to-business and business-to-consumer selling over the Web. Its features include:
- Multimedia product catalogs
- Product search tools including full-text search and parametric search based on product attributes
- User-specified product comparison
- Distributed catalog administration allowing multiple-vendor catalogs
- Customer profiling and personalization using Siebel Personalization
- Customizable order management processes using Siebel Business Process Designer
- Support for recurring and nonrecurring charges
- Flexible account management
- Online Shopping Carts, quotes, and orders:
- Favorites lists of items allowing customers to find the items and buy them again
- Quote templates for faster ordering
- Order approval processes
- Streamlined checkout processes
- Integration with third-party taxation and payment processing applications
- Optional modules:
- Siebel eAdvisor for Web-based needs analysis
- Siebel eConfigurator for Web-based product configuration
- Siebel ePricer for one-to-one pricing and promotions using custom price lists
- Complex order processing using Siebel Business Process Designer
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