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Accessing Optional Analytics Applications

Depending on the options you purchased with your Siebel eBusiness application, you must perform additional steps in order to access the corresponding Analytics options. Table 7 shows the additional options for Siebel Analytics.

Table 7.  Analytics Applications Options
Siebel Application
Options
Sales
Forecasting, Incentive Compensation
Service
Universal Queuing, Email Response, Agreements
Partner
Partner Marketing, Partner ERM, Partner ISS

By default, the dashboards and reports contained in these optional areas are hidden. If, for example, you purchased Sales Incentive Compensation with your Siebel Sales application, you must perform the additional steps shown in To turn on Analytics options to access the Incentive Compensation Analytics.

To turn on Analytics options

  1. Log in to Siebel Analytics as Administrator.
  2. Navigate to Answers > Analytics Web Administration and go to Manage Web Groups & Users.
  3. Locate the Web Group corresponding to your option. The Web Group options are:

    • No Forecasting
    • No Forecasting Lite
    • No Universal Queuing
    • No Email Response
    • No Service Agreements
    • No Partner Marketing
    • No Partner ERM
    • No Partner ISS

  4. Click on the Edit icon.
  5. Under the Group Membership section, click the delete icon (X) to delete Analytics Users from this group.
  6. Click Finished and log out of the application.
  7. Log in again to access the additional optional dashboards and reports.


 Siebel Analytics Installation and Configuration Guide, Version 7.5, Rev. C 
 Published: 18 April 2003