Siebel Marketing Guide > Generating and Maintaining Snapshot Files > Generating a Snapshot File >

Checking the Status of a Snapshot Task

Generating a snapshot starts a snapshot task. You use the Server Administration screen and views to check for task completion or to view error messages using the Task Information Log if the server task fails. For more information, see Troubleshooting a Failed Snapshot Task.

To check the status of a snapshot task, you need to know the stage plan name. To obtain the stage plan name, navigate to the Programs screen and then click the Program Flow or the Stages view tab).

To check the status of a snapshot task

  1. From the application-level menu, choose View > Site Map > Server Administration > Components.
  2. In the Server Components list, select the Marketing Server component.
  3. In the Component Tasks list, check the values in the fields shown in the following table:

Field Name
Description
Task
Task number identifier.
Task State
Running. The task is in progress.
Completed. The server job is done.
Exited. An error was encountered.
Status
If the task is running or has completed, the stage name appears. For example,
Siebel."Customers"."City"
If the task has exited, you will see a message (for example, SME-00045: Task failed). To identify the stage and obtain details, see the task information log.
Start Time/End Time
Automatically populated with the date and time the task was started and completed.

  1. To review the Task Info Log, in the Component Tasks list, drill down on the task number hyperlink in the Task field.

    2. The Tasks list contains a summary of the task activity. The Task Information Log list displays the events associated with that task. The first record contains the stage name in the following format:

    Task Name: [stage name]


 Siebel Marketing Guide, Version 7.5, Rev. A 
 Published: 18 April 2003