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Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote >
Deactivating and Reactivating a Mobile Web Client
To deactivate and reactivate mobile Web clients, use the following procedure:
To deactivate or reactivate a mobile Web client
- From the application-level menu, select View > Site Map >Siebel Remote Administration.
- From the Show drop-down list, select Mobile Clients.
- In the Parent Server form, use the record navigation buttons to select the appropriate server.
- In the Mobile Clients list, select the mobile Web client.
- To deactivate the mobile Web client, do the following:
- In the End Date field, enter a new effective end date that is the current or future date.
This will cause the Transaction Router, Transaction Merger, and Synchronization Manager to stop processing requests for the client.
- Click Save.
- Delete the docking folder for the mobile Web client from the Siebel Remote directory on the Siebel Remote server.
This will prevent the mobile user from establishing a synchronization session with the server.
- Stop the Transaction Processor and any Router tasks to clear out any cached user information.
- To reactivate a mobile Web client, do the following:
- Clear the End Date field so that it does not contain a date.
NOTE: Even if the date is in the future when you are clearing End Date, it is still necessary to reextract and reinitialize.
- Click Save.
- Reextract and reinitialize the mobile Web client.
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Siebel Remote and Replication Manager Administration Guide, Version 7.5, Rev. A Published: 18 April 2003 |