Bookshelf v7.5.2: Creating Mobile Web Client User Accounts and Privileges

Siebel Remote and Replication Manager Administration Guide > Setting Up Mobile Web Clients >

Creating Mobile Web Client User Accounts and Privileges

If you want to authenticate mobile Web clients when they synchronize, you need to create accounts for each client depending on the authentication method you choose. This section describes the requirements for the three authentication methods available for synchronization.

If you use AppServer authentication, you must create a user account on the server for each mobile Web client. Examples include:

If the Remote server is running in the NT environment, create an NT user and password for each mobile Web client you defined.

If the Remote server is running in a UNIX environment, create the user on the application server that will host Siebel Remote. For more information on how to create users in this environment, see Siebel Server Installation Guide for UNIX.

NOTE: The user name and password must both be in uppercase letters and be eight characters or less. They may contain only single-byte, alphanumeric, and the _ or - characters. They may not include spaces, periods, or other characters that are invalid in a DOS file naming scheme, such as ( / \ : * ? " < > |) .

If you use the mobile Web client's change password functionality while connected to the server, the server password changes and is stored in a database-specific table, not a Siebel table. Therefore it is not synchronized to the local database. The mobile user would still use that user's old password to access the user's local database until the node is reextracted.

If you use database authentication, you must create a database logon and password for each mobile Web client. After the local database password is set up at the time of initialization, users cannot change it.

CAUTION: If the user changes the password on the server (in the connected mode), that user will have two different passwords: one for the server and one for the local database. This will cause database password authentication to fail.

If you use the Siebel authentication method, you must set the password for each mobile Web client on the Mobile Clients view, and you must provide the password to mobile users so they can use it to synchronize with the Siebel Server.

If you do not use authentication, then you do not need to create any of these accounts or passwords.

To create an NT user and password for a mobile Web client

See To enable the Windows NT user rights on the Siebel Remote server and follow the instructions.