Siebel Server Administration Guide > Siebel Web Server Extension Stats Page >

Reading the Stats Page

The individual events and objects measured on the stats page are described in the following list. See Sample Stats Page for examples of these metrics.

Anonymous Sessions Requested from the pool. This event reflects the number of items an anonymous session requests from the pool. Every time a user requests the login page, this number increments.

Open Session Time. This event reflects the total amount of time it took to open a session. In the general stats section, the count is the number of times a session was opened and the mean reflects the average time it took to open a session.

Anon Session Available. The plug-in is configured with a maximum number of anonymous sessions specified in eapps.cfg with the parameter AnonUserPool. See the Siebel Server Installation Guide for the operating system you are using for further information on AnonUserPool. When a request for an anonymous session comes to the plug-in, it requests the session from the anonymous user pool. If the anonymous user pool is empty, then the plug-in creates an anonymous session from the available anonymous sessions, adds it to the pool, and increments the Anon Session Available counter. This counter is the absolute number of anonymous sessions available to the plug-in.

Anonymous sessions returns to the pool. When an anonymous session finishes processing it is returned to the pool, and every time a session is returned to the anonymous session pool, this counter increments.

Response Time (waiting for a service event). This event measures the time it takes to receive a callback response from the Siebel server. This event functions with CTI and internal login callbacks. A callback is a mechanism used by the Siebel server to initiate communication with the plug-in.

Close Session Time. This event reflects the amount of time it takes to close a session. Closing the session might involve signaling to the session manager to close the session. The session manager might or might not close the TCP/IP connection.

Request Time (waiting for service method to process). This event is the amount of time it takes to submit a request to the Siebel server and to get a response back. For example, if the user (on the browser) clicked on a button then the plug-in receives the request and invokes a service on the Siebel server. The value for Request Time is the total amount of time for invoking that service.

Anon Session Removed (Timeout). If an anonymous session times out (because of a session time out or not being able to finish processing), then the session is removed from the pool and this counter increments.

Applications. This section displays information about the various applications, for example, session life span and number of attempts to use the application.

Current Sessions. This section contains information about the current active sessions open. The parameter SessionMonitor must be set to True for this to take effect (see Configuring the Stats Page for further information on SessionMonitor). If verbose mode is used, then this section also displays the anonymous sessions (see Accessing the Stats Page for further information on verbose mode).


 Siebel Server Administration Guide, Version 7.5, Rev. C 
 Published: 18 April 2003