Siebel Tools Reference > Special Behavior Supported by Templates >

Removing HTML Frames From Web Templates

Default Web templates are designed to use HTML frames to display Siebel applications in distinct regions of a page, such as the menu bar, screen tabs, and content area. In most cases, using frames is desirable. However, for some partner and customer-facing applications, such as eSales or PRM, there may be cases where frames are undesirable. For example, a company may have corporate style guidelines that restrict the use of frames and require Web pages to be displayed in a single, scrolling region.

You can configure customer- and partner-facing applications to run without visible frames. You do this by modifying several of the default Web templates. Be aware that there are certain features that rely on frames and therefore will not be available if HTML frames are removed. These known issues are described below in Known Issues when Running Siebel Applications without HTML Frames.

NOTE:  Employee-facing applications, such as Siebel Sales or Siebel Call Center, require HTML frames and cannot be configured to run without them.

To run customer and partner applications without visible HTML frames, you need to modify the following Web templates:


 Siebel Tools Reference, Version 7.5, Rev. A 
 Published: 18 April 2003