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Siebel eService Administration Guide Addendum for Industry Applications > Administering Siebel eService for eAutomotive >
The My Account View
The My Account view is a central location with links to all the personalized information of a registered user. Registered users can display it by clicking the My Accounts global button, which is not available to unregistered users. Customers can use the My Accounts view as a dashboard that lets them access all their information in Siebel eService.
The My Account view is very different in Siebel eService for eAutomotive than in Siebel eService.
The My Information applet in the My Account view includes the following links:
- My Vehicles. Displays the My Vehicles view with a list of all the customer's vehicles, as described in The My Vehicles View.
- Register New Vehicle. Allows the customer to register a new vehicle as described in Vehicle Registration.
- My Service Requests. Displays the My Service Requests view with a list of the customer's service requests, as described in Service Requests.
- My Service History. Displays the Service History view as described in Service History.
- My Orders. Displays the customer's pending orders with information about the status of each order.
The My Company's Information applet is similar to the My Information applet. It includes links to My Company's Service Requests and My Company's Orders, which are similar to the corresponding links in the My Information view, except that they display lists of all data associated with the customer's company. A customer can have multiple accounts, so you must choose the appropriate account before you can see the relevant information.
The My Settings applet is similar to the My Settings applet in Siebel eService. It lets customers enter or modify their user profile, address book, and subscriber preferences.
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Siebel eService Administration Guide Addendum for Industry Applications, Version 7.5, Rev. A Published: 18 April 2003 |