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Siebel eService Administration Guide Addendum for Industry Applications > Administering Siebel eBanking and Siebel eBrokerage > Bill Pay Page >
Bill Payment Actions
There are six actions relating to electronic bill payment that are initiated by either the customer or a call center agent at your company. These are:
- Enroll
- Unenroll
- Add Payee
- Delete Payee
- Add Payment
- Cancel Payment
Enroll and unenroll are performed in Siebel eFinance by a call center agent. The other actions are performed by the customer through the Siebel eBanking Web site.
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Siebel eService Administration Guide Addendum for Industry Applications, Version 7.5, Rev. A Published: 18 April 2003 |