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Siebel Analytics Installation and Configuration Guide > Accessing Analytics Through Siebel Applications > Using Analytics-to-Siebel eBusiness Application Action Links >

About Siebel Analytics Action Links

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Siebel Analytics applications contain prebuilt action links in reports and dashboards. Action links are a way to navigate from a user's analytics dashboard to a record in a Siebel operational application, such as Siebel Call Center. For example, you can drill down directly from a Siebel Sales Analytics dashboard to a specific record in a Siebel Sales view. The link is based on the row-ID column contained in a report. You can also create new action links for any existing report. For how to create Siebel Intelligence Dashboards action links, see Siebel Analytics Web Administration Guide.

Depending on your deployment, you may need to perform additional configuration of your Siebel Analytics application in order for the action links feature to work properly. The following sections are relevant to the configuration of your application for action links:

• Configuring Siebel Analytics to Work with Siebel Web Extension
• Creating a Virtual IP Address for the Siebel Web Engine and Siebel Analytics Web
• Testing the Virtual IP Configuration for Siebel Analytics and the SWE
• About Action Links to Siebel Views Containing Single Quotation Marks
• Testing Siebel Analytics Action Links

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