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Integrating Siebel Answers Into Other Portals or Intranets

The following customization settings are available for integrating Siebel Answers into other portals and intranets without requiring the use of Siebel Intelligence Dashboards. These settings are configured in XML message files.

You can:

NOTE:  Make sure that you first review the information in Customizing the User Interface Using XML Message Files before making any integration changes.

To change the text of the dashboards link

This is controlled by a message entry in the file UIMessages.xml. This file is located in the folder Web\App\Res\l_xx\Messages in the Siebel Analytics Web installation directory, where xx is the language identifier of the selected locale. The name of the message is "kmsgUIPortal", and it has the following form:

<WebMessage name="kmsgUIPortal">

  <TEXT>Dashboards</TEXT>

</WebMessage>

The default text is Dashboards. If, for example, you wanted to change this text to be your company's intranet, you could change it to this:

<WebMessage name="kmsgUIPortal">

  <TEXT>Intranet</TEXT>

</WebMessage>

To change the destination for the dashboards link

This is controlled by a message entry in the file ControlMessages.xml, located in the folder Web\App\Res\Messages in the Siebel Analytics Web installation directory. The name of the message is "kmsgPortalLink", and it looks like this:

<WebMessage name="kmsgPortalLink">

 <HTML>

   <A insert="1">

    <MessageRef name="kmsgUIPortal" />

   </A>

 </HTML>

</WebMessage>

The default location is Siebel Intelligence Dashboards (indicated by the reference to insert="1", which is an internal reference). If, for example, you wanted to change this to be your company's intranet, you could include the appropriate attributes and change it to point to that location instead:

<WebMessage name="kmsgPortalLink">

 <HTML>

   <A href="http://intranet" target="_top" title="Click here for your intranet">

    <MessageRef name="kmsgUIPortal" />

   </A>

 </HTML>

</WebMessage>

If no location is specified, no link will appear in Siebel Answers.

For more information about controlling the default appearance and behavior of the Siebel Analytics Web user interface, see Customizing the User Interface Using XML Message Files.


 Siebel Analytics Web Administration Guide 
 Published: 18 April 2003