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Siebel eAutomotive Guide > Working with Contacts > End-User Procedures >

Viewing Service History and Sales History for a Contact

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The Sales History tab displays information about the sales for a contact. The Service History tab displays information about the types of services and repairs done on a contact's vehicle.

To view sales and service history information for a contact

Navigate to the Contacts screen.
In the Contacts list, select the contact.
To view sales history, click the Sales History view tab.

NOTE:  The Sales History view is read-only.

To view service history, click the Service History view tab.
To enter new service history information, click New and complete the fields as needed.

NOTE:  For more information on service history, see Tracking Service History. For more information on sales history, see Tracking Sales History.

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