Siebel eAutomotive Guide > Working with Dealers >

Business Scenario

This scenario is an example of a workflow performed as an end user. Your company may follow a different workflow according to its business requirements.

A field representative for World Motors Corporation (WMC) is responsible for working with auto dealers in Michigan to make sure that they effectively represent the WMC brand and satisfy their shared customers. He is assigned the new dealership that the administrator has just established.

The representative uses Siebel eAutomotive to track his interactions with the new dealer and as a repository for documents and general information about the dealer. He defines the different categories that will be used for the dealer.


 Siebel eAutomotive Guide 
 Published: 18 April 2003