Siebel eAutomotive Guide >

Overview

Siebel eAutomotive is a front-office automation application specifically designed for the automotive industry. Using Siebel eAutomotive, manufacturers, importers, distributors, and dealers can respond to the needs of retail and fleet customers by telephone, in person, or over the Web. They can offer customers financing, leasing, and insurance options as customers configure vehicle orders online, at the dealership, or with a fleet sales representative.

Siebel eAutomotive also allows all participants in the factory-to-dealer-to-consumer value chain to collaboratively share information, working together to deliver vehicles to customers and cooperatively gain a better understanding of customers and their needs.


 Siebel eAutomotive Guide 
 Published: 18 April 2003