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Working with Quotes

A quote is a formal offer for products or services proposed at specific prices and related payment terms that are sent to prospective customers.

Quotes are used to give the individual or business customer a representation of the total cost for vehicles and services they are considering. A customer service representative can give the customer a quote that is structured to meet his or her requirements.


 Siebel eAutomotive Guide 
 Published: 18 April 2003