Siebel Business Process Designer Administration Guide > Designing Workflow Processes >

Working with Business Service Steps

Business services allow you to execute predefined or custom actions in a workflow process. Some examples of predefined business services include:

For a list of some of the most commonly-used predefined business services, see Predefined Business Services.

You can use Siebel VB or Siebel eScript to define your own custom business services that you can invoke from a workflow process. You can define business services by navigating to Site Map > Business Service Administration, or by selecting the business service object in Siebel Tools. The methods and arguments you define in your business service appear in the picklists in the Business Service Arguments view.

The main parts of creating Business Service steps for a workflow process are:

 Siebel Business Process Designer Administration Guide 
 Published: 29 May 2003