Siebel Business Process Designer Administration Guide > Monitoring and Tuning Performance > Tuning Workflow Policies for Performance >

Multiple Workflow Monitor Agents and Workflow Action Agents

For each Workflow policy group, you need to define a Workflow Monitor Agent and Action Agent combination. Each Workflow Agent combination monitors the policies within its assigned workflow policy group.

If you are a high-volume call center or you have a large number of policies that need very short polling intervals, you may want to create multiple groups with Workflow Agent processes to run in parallel. A single Workflow Agent process that is monitoring and handling a large number of events may become slow to respond and not meet the time interval commitments set by the policy.

 Siebel Business Process Designer Administration Guide 
 Published: 29 May 2003