Siebel Business Process Implementation Guide >

Overview of Siebel Business Processes

This book can be read as a companion piece to Siebel Cross-Industry Business Process Reference. The diagrams presented in Siebel Cross-Industry Business Process Reference model business processes as implemented in Siebel applications. Siebel Cross-Industry Business Process Reference also provides information that specifies the best practices that are found in each business process, as well as the Siebel products used in implementing each business process.

A business process is a set of activities organized to achieve a business objective. A simple business process might involve just one individual or system performing a small set of tasks. A complex business process can involve numerous tasks that are performed by multiple individuals, groups, and systems within an organization. A business process can include partners and third-party systems as well.

A best practice is a proven methodology for achieving a business objective. Siebel Systems' experience with over 3,500 software deployments has led to the identification of the business processes distributed in Siebel Cross-Industry Business Process Reference.


 Siebel Business Process Implementation Guide 
 Published: 18 April 2003