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Follow-Me Browsing in Siebel eCollaboration


Follow-me browsing is the default mode when a Web collaboration session starts. When either the agent or the caller goes to a Web page in the eCollaboration cobrowser, the other sees the same Web page. Figure 2 shows the caller's cobrowser window.

Figure 2.  Caller's eCollaboration Cobrowser Window

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The caller can pause Follow-me browsing mode by clicking the pause button on the eCollaboration tool bar. The button changes to its resume state. The caller can then navigate to any Web page without the agent's browser following. When the caller clicks the resume button, the agent's browser goes to the caller's current Web page.


 Siebel eCollaboration Administration Guide 
 Published: 24 June 2003