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Siebel eCommunications Guide > Premises >

Viewing Service Requests for a Premise

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End users can view service requests associated with a premise.

To view a service request associated with a premise

Navigate to the Premises screen.
In the All Premises list, select a premise.
Click the Service Requests view tab.

Two Service Requests lists appear. The upper list displays accounts and the lower list displays service requests.

In the upper list, select an account.
In the lower list, select a service request.
To view more detailed information about the service request, drill down on the SR Number field.

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