Bookshelf v7.5: About Exemption Profiles

End users create an exemption profile to list subsidy and exemption information for which the customer may be eligible. An exemption profile includes fields to track when a subsidy or exemption takes place, and it records the receipt of supporting information.

Table 10. Exemption Profile Fields
Section	Field	Comments
LIFELINE	Effective Date	Date when Lifeline assistance becomes effective.
	Eligible	Customer's eligibility for Lifeline assistance.
	Received Date	Date when Lifeline documentation was received.
	Renewal Date	Date when Lifeline renewal is required.
DIRECTORY ASSISTANCE		Select from the Status drop-down list and the Effective Date calendar.
TAX EXEMPTION		Identification numbers to show eligibility for a Federal, State, County, or City exemption. Tax Exemption number stores the number of the certificate that is issued for temporary exemption from tax.
TEL-ASSISTANCE		Select from the Status drop-down list and the Effective Date calendar.