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Siebel Communications Server Administration Guide > Advanced Communications Configuration >
Configuring Communications Login and Logout
Agents can log into call-center communications systems that work with Siebel Communications Server, either automatically or manually. See the following for more information about login issues:
- For end user login procedures, see Using the Communications Toolbar.
- For a description of logging into selected ACD queues, and of the end user preference Auto Login to Call Center at Startup (in Communications tab in User Preferences), see Setting Communications User Preferences.
- For descriptions of the configuration parameters AutoLogin, AutoLoginCmd, PreferenceLoginCmd, and PreferenceLogoutCmd, see Specifying Parameters for Communications Configurations.
- For a descriptions of the Dialogic CTI driver parameter Service:AutoLogout (for Siebel CTI Connect), see Siebel CTI Connect Driver Parameters.
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Siebel Communications Server Administration Guide Published: 23 June 2003 |