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Additional Documentation for Siebel CTI Connect

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In addition to the Siebel Communications Server Administration Guide, Siebel CTI Connect includes the following Intel NetMerge (Dialogic) documentation:

NOTE:  Documentation listed below still uses the Dialogic product names (now Intel NetMerge). For CT Connect or CTC, read Call Processing Software.

CT Connect Introduction (ctc_intro.pdf)
CT Connect Installation and Configuration Guide (Windows NT/Windows 2000) (ctc_install.pdf)
CT Connect Management Guide (ctc_mgmt.pdf)
CT Connect C Programming Guide (ctc_prog.pdf)
CTC Test User's Guide (ctc_test.pdf)
Call Information Manager User's Guide (cim.pdf)

These documentation files, provided as PDF files, are located in the Siebel eBusiness Third-Party Bookshelf CD-ROM.

NOTE:  For information about hardware and software requirements for using Intel NetMerge, refer to the documentation listed above, particularly CT Connect Installation and Configuration Guide. The typical platform is Windows 2000 Server.

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