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Siebel Communications Server Administration Guide > Configuring Communications Drivers and Profiles > Configuring Communications Drivers and Profiles >

Defining Communications Profiles

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After you configure the communications drivers you will use, as described in Specifying Driver Parameter Values, you create communications profiles.

Each profile specifies which driver is to be used, and how the driver will be used, for communications that use the profile. For email drivers, the profile also specifies the sender of outbound communications that use the profile.

When a Siebel Communications Server administrator or end user creates a communications template to be included in a communication request, the profile that will be used to deliver the template must be associated with the template.

NOTE:  For more information about creating and using profiles with particular products such as Siebel eMail Response, refer to Siebel documentation for those products.

To create a communications profile

From the application-level menu, choose View > Site Map > Communications Administration > Communications Drivers and Profiles.
In the Communications Drivers list, select the driver for which you will be creating a profile.
Click the Profiles view tab.
In the Profiles list, add a new record to create a profile for the current driver.
Provide a name for the new profile.
Specify the organization that will use the profile.
Specify one or more responsibilities that will use the profile.

The profile will be visible to a user in the profile's context of use, if the user's responsibility is one of the responsibilities associated with the profile—for example, in Siebel eMail Response and in the Send Email and Send Fax commands. Profiles created by a user will also be visible to that user.

Now you will specify parameter override values, as described below.

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