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Configuring Substitution Fields for Recipient Groups

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For the business components defined in the recipient group, all business component fields are generally listed as available substitutions. Fields are listed from both the recipient group business component and recipient source business component, if they are different. For example:

For the recipient group Contacts, the available substitution fields are from the Contact business component, in the form [Field Name].
For the recipient group Account Contacts, the available substitution fields are from both the Contact business component, in the form [Field Name], and Account business component, in the form [Account.Field Name].

If you want to explicitly specify the substitution fields that are to be listed for any business component, you can do this by adding a Substitution Field user property on the business component, using Siebel Tools.

NOTE:  If you add one or more Substitution Field user properties, only those business component fields identified by these user properties are listed as available substitution fields in the All Templates or My Templates view. No other fields are listed for this business component. In most cases, it is unnecessary to define this user property.

For the example recipient group Account Contacts, any Substitution Field user properties defined on the Accounts or the Contacts business component affect the substitution fields for that business component only.

For more information about specifying user properties, refer to Siebel Tools Reference and Siebel Tools Online Help.

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