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Siebel Communications Server Administration Guide > Defining Outbound Communication Requests > Monitoring Outbound Communication Request Status >

Server Request Status Settings

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For each outbound communication request record, the Status field in the Component Requests view displays one of the following values:

Queued. The request has been queued by the Server Request Processor and Server Request Broker, and will be passed to the Communications Outbound Manager.
Active. The request is currently being processed.
Success. The request has been successfully processed.
On Hold. An administrator has placed the request on hold. Placing a request on hold removes it from the queue.
Cancelled. An administrator has cancelled the request.

NOTE:  Once an outbound communication request has been submitted for processing, it can be cancelled only as a server request, from the Enterprise Operations/Component Requests view. A request can be cancelled only if the request has a status of On Hold or Queued.

Error. An error occurred during processing, and the Server Request Processor and Server Request Broker could not successfully pass the request to the Communications Outbound Manager.

NOTE:  If a request has the Error status, use one of the communication request views to obtain more detailed status information. For more information, see Monitoring Outbound Communication Request Status.

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