Siebel Consumer Sector Guide > Introduction >

How This Guide Is Organized

The first chapter of this book contains overview information about Siebel Consumer Sector applications and how they can be applied to your business needs. The second chapter contains information that applies to the initial setup of the Siebel Consumer Sector applications.

The remaining chapters in this guide are workflow-oriented. Each chapter guides you through an example workflow that illustrates the use of the important Siebel Siebel Consumer Sector screens and views. In general, each chapter contains information about a separate functional area of the product that correlates with a separate screen. However, some chapters cover more than one screen, and you will find information about some screens in more than one chapter. This is often because the same information can be accessed from different screens.

Siebel Consumer Sector applications share functionality with other Siebel eBusiness applications. This guide focuses on features that are unique to the Siebel Consumer Sector products. You will be referred to other guides on the Siebel Bookshelf for information about procedures for some screens, views or fields.

Configuration information related to the features described in each chapter is included at the end of the chapter, as appropriate.

The appendix lists the Siebel Consumer Sector-specific reports available.

It is assumed that before reading this book you have already read Fundamentals, which is available on the Siebel Bookshelf.


 Siebel Consumer Sector Guide 
 Published: 18 April 2003