Developing and Deploying Siebel eBusiness Applications > Implementing Siebel Remote > Setting Up a New Siebel Remote User >

Registering a Mobile Client

This section describes how to register a mobile Web client. It assumes the Siebel Administrator has previously set up Kate Strong as an employee in the Siebel application.

NOTE:  It is important to make sure mobile users have the Client Status view in their responsibilities. This view helps mobile Web clients resolve data merge conflicts on their local databases by showing conflict information after synchronization. See Applications Administration Guide for additional detail regarding the setting up of employees.

To register a new mobile Web client on a parent node

  1. From the application-level menu, choose View > Site Map > Remote Administration > Mobile Clients.
  2. In the Parent Server list, select the appropriate parent node.

    3. If your deployment does not use Replication Manager, then the appropriate node is HQ.

  3. In the Mobile Clients list, click the menu button and select New Record.
  4. In the New Mobile Client form, enter Kate Strong in the Mobile Client field.

    5. Caution:  The mobile Web client name must be entered in uppercase letters and be eight characters or less. It is recommended to use the mobile Web client User ID (see next step) as the mobile Web client name. It can contain only Roman, alphanumeric, and the _ or - characters. It cannot include spaces, periods, or other invalid characters ( / \ : * ? " < >|) as in the DOS file naming schema. Siebel Remote uses the mobile Web client name to create inbox and outbox directories on the Siebel Server.

  5. In the User ID field, click the select button and choose the User ID for Kate Strong and click OK.

    6. The User ID is used to access Kate Strong's local database during initialization and synchronization.

  6. In the Routing Model field, click the select button and choose the Sales Representative routing model and click Pick.

    7. NOTE:  Each mobile user will be associated with one Routing Model. A Routing Model includes a set of routing rules. Union of the routing rules determines whether a record will be routed to a mobile Web client. For more information on data routing models, see Siebel Remote and Replication Manager Administration Guide and the release notes documentation for your application.

  7. In the Language(s) field, click the select button, and choose English as the preferred language for Kate Strong.

    8. A language preference allows the mobile user to download data in a preferred language, or languages, for the following dock objects that contain Translation Tables: LOV, Product, Literature, Catalog, Catalog Category. This helps optimize the size of the local databases.

    For more information about language preferences, see Siebel Remote and Replication Manager Administration Guide

  8. Complete the remaining fields as appropriate.

    9. The Sync Password field is used by the Synchronization Manager if the authentication method in the Siebel Server Component Parameters is set to Siebel. Set the password in this field and give it to the mobile user.

    The App Server Name field is not populated until the Database Extract is run for the mobile user. At the time the mobile Web client record is created (S_NODE) the APP_SERVER_NAME field is NULL.

    NOTE:  If you use EIM to load mobile user records, records without a HQ node as the parent node do not appear in the Mobile Clients view. The parent node is stored in the following two columns: EIM_NODE.par_name and EIM_NODE.par_node_type_cd. Although these columns are not required for EIM, they are required for Siebel Remote. When you enter mobile users using the Mobile Clients view, these columns are populated by default.

  9. Navigate to Applications Administration > Responsibilities > Responsibilities list, and select the corresponding Responsibility with the Routing Model suffix.

    10. This is required because Kate Strong's data routing model, Sales Representative, is one of the following:

    • Sales Representative
    • Analyst
    • Minimal Data
    • Sales Manager

    The corresponding Responsibility with the Routing Model suffix relates to the data routing model assigned in Step 6 above. For more information about corresponding routing models and how these help optimize the size of local databases, see Siebel Remote and Replication Manager Administration Guide.

    1. In the Users list, add a new record.
    2. In the Add Users Selection dialog box, select the mobile user and click OK.

 Developing and Deploying Siebel eBusiness Applications 
 Published: 18 April 2003